TSR G:Hi, my name is TSR G. One moment please, while I read your question.
TSR G: 5. We describe our fees and billing procedures at www.everquest.com, which are incorporated by reference. All fees are stated in U.S. Dollars. All fees are prepaid and non-refundable. Upon your acceptance of these terms, we will automatically charge your credit card the Account fee plus any applicable taxes we are required to collect, and you authorize us to do so. Thereafter, on the applicable anniversary, we will charge your credit card the then-current renewal rate plus any applicable taxes we are required to collect, and you authorize us to do so. If we are unable to process your credit card at a renewal period, your Account may be immediately terminated. 
TSR G: Is there anything else I can assist you with today? 
You: Lemme read that first
You: It was a 10 free trial, I canceled on day 1, and I still have to pay for a month anyway?
TSR G: Sure Timothy
TSR G: But after the registration of the trial account. you were asked to accept the subscription billing or not.
You: No the next temp asks for a credit card for age verification, it wasn't an option to skip entering in a credit card
You: temp=step in sign up
TSR G: After that you entered the credit card information.
You: So for any free 10 day subscription I'm required to pay for a month?
TSR G: So you were charged for the monthly billing.
You: So your saying that i sign up for the 10 free trial, that will not let me sign up with out entering my credit card info and i have to pay for the month, for the free trial?
You: So your saying there is no chance i'm getting my money back yes/no
TSR G: Unfortunately no.
TSR G: All our fees are in advance and non-refundable as described in Article 5 of our EULA. If you feel you were billed in error, all refund requests whether for subscriptions or other services must be submitted in writing to our accounts administrator Lyman Tuttle, at ltuttle@soe.sony.com 
TSR G: However you need to mention few details in your email:
1. station name
2. Problem description 
3. Incident number of this session
4. TSR Name Glenn M

You can get the incident number from the service history option 
on the Knowledge Base link:
http://help.station.sony.com/cgi-
bin/soe.cfg/php/enduser/std_alp.php

***** URL Received: http://help.station.sony.com/cgi- bin/soe.cfg/php/enduser/std_alp.php
TSR G: Is there anything else I can assist you with today? 
You: no apparently not
TSR G: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a nice day!